Privacy Policy

1. Introduction

DynamicDx ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly, such as when you create an account, sign up for our service, or contact us. This may include your name, email address, phone number, and professional credentials.

We also collect information about your use of our service, including your interactions with the platform. However, all laboratory data and client information you enter belongs to you. DynamicDx does not access, view, or collect this data. Your client data is stored in a secure, isolated environment accessible only to you and your authorized team members.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your inquiries and requests
• Monitor and analyze trends and usage
• Detect and prevent fraudulent transactions and other illegal activities

4. Data Security & Isolation

We implement appropriate technical and organizational measures to protect your personal information and client data against unauthorized access, alteration, disclosure, or destruction. Each practitioner's data is stored in a secure, isolated environment. DynamicDx provides the infrastructure; you maintain complete ownership and control of your data.

5. Client Data Ownership

All client data you store in DynamicDx belongs to you. DynamicDx does not access, view, use, or collect this data. Your client information is stored in a secure, isolated environment accessible only to you and your authorized team members. We do not share this data with third parties except as required by law.

6. Third-Party Services

We may use third-party service providers to assist us in operating our website and conducting our business. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

7. Your Rights

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us. You may also opt out of receiving promotional communications from us.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please use our contact form.